FAQ - Photo Albums - jAlbum (2024)

Yes, you can publish jAlbum albums to any site you have access to if you are using the jAlbum Desktop Application. Learn how.

The frog is called Dor and was a hand puppet David (jAlbum founder) had as a child. It has come alive with jAlbum and is now our community mascot and company logo.

Yes, with a Pro License (or Power account) you can use jAlbum for commercial purposes.
For private and non-commercial use choose the Standard License (or Premium account).

First, make sure the confirmation e-mail isn't blocked by your e-mail service (put in the spam folder for instance). If you still can't find it, please e-mail support@jalbum.net with your username from the e-mail address you used when you registered the account.

Sign in to jalbum.net and go to Settings tab. Click the Change E-mail box and change it there. When you have changed your address you need to validate the new address by clicking a link in the validation e-mail that we send out to you.

You can change your username to another (available) username by signing in to jalbum.net, go to your Settings tab and then Show->Change username.

Go to your Settings tab and expand the Close account box. Authenticate yourself by entering your password. We would also appreciate if you could tell us why you want to close your account as this will help us improve our service. Click Delete me and confirm that you wish to close your account.

The jAlbum Desktop Application is an application that you download and install on your computer. It has more customization options than Online jAlbum (browser based) and gives you complete control of the way your albums look. With the Desktop App you can also upload albums to your own site.

The first time you press the "Upload" button in the application you will be asked where you want to upload your album to, but you can always change the location you wish to upload to later on by pressing the "Change location" button in the confirmation window that pops up after pressing the "Upload" button. You can also manage your "Account profiles" by selecting Tools > Publish/Manage from the top menu of the application.

Go to the skins section on this site and find a compelling skin. Click the "Install skin" button and choose to open with the jAlbum application. After the skin has been installed by the application it will be ready to use for your next album.

No, uninstalling jAlbum won't delete your albums, images, or project files. Enjoy the latest version!

You need to have an activated jAlbum license. You can either purchase one separately or get one included when you purchase a Premium or Power account for our storage solution. If you are using the jAlbum Desktop Application you also have to open up your album settings and check the "Exclude credit links" checkbox on the "Pages" tab.

To activate the license enter your User Identification Code in the jAlbum software using the menu Help → Activate License.Or sign in to the jAlbum application by pressing the "Sign in" button in the top left corner. You need to sign in with the same username used to buy the license.

jAlbum needs to have access to the Internet in order to activate the license. Ensure that your software firewall isn't blocking jAlbum from outgoing access. Also, if you're behind a "http proxy", make sure you enter the address and port of the proxy under Advanced preferences

No, the license is personal. You can use it on any number of computers. Just remember to sign in to the application to activate your license.

No. The license is personal so you can use the same license for all of your clients.

You will be able to use your current jAlbum version indefinitely. There's a possibility, however, that your favorite skin might be updated, and to get the benefits of the update, it would be necessary to upgrade jAlbum at the same time. But you should be able to stick with current versions of both for the foreseeable future (there are people out there who are using truly prehistoric versions of jAlbum!).

No, not unless you are interested in the other advantages that the Pro license brings.

The license is only valid for albums made with the current version of jAlbum. Just rebuild your albums with the latest version and the ads will be removed.

No. Just sign in to the application and check "Remember me" when you are online, if you don't sign out, jAlbum will remember your license. So the next time you start the application while offline the license will still be active.

Make sure you have an activated license.Select the menu "Album" -> "Settings..." -> "Pages" and make sure "Exclude credit links" is checked. Then you have to rebuild and publish your album.

The free Trial jAlbum account holds 10 GB, which is approximately 50000 web-sized photos, but it can depend heavily on how large your photos are. If you want to upload more, you can upgrade to a Power account.
Note that the Trial account expires after 30 days, so make sure you upgrade before that in order to keep your albums.

We keep any albums published to your storage for 30 days after the expiration. After that we will remove them. However you can still engage in the community and post questions in the support forum even after your trial period is over.

We will not delete your albums. You will however not be able to view your albums or publish new albums to your storage. As soon as you extend your subscription you'll have full access to your storage and albums again. You can still engage in the community and post questions in the support forum even after your subscription has expired.

Well, yes and no. It's tailored to the needs of jAlbum users, so that they have an easy way to share their albums, but you can host other types of files as well.

No.

Online jAlbum is the easiest and fastest way to get create and publish albums. Online jAlbum is instantly available in any web browser. Try Online jAlbum.

Widgets are little tools that add functionality like visitor commenting to your album. Each album can have its own set of widgets. The widgets are visible in a discreet little toolbar in the bottom of your album. You can modify your widgets on the user tab if you sign in to this site. Hover the mouse over the album that you want to modify and select Edit Album. Learn more about jAlbum widgets.

We are sorry to inform you that we have decided to discontinue the Breezebook product line. Instead we will now focus on the things that we do best, helping our users to create stunning photo album presentations for the web. You can read more about that in our blog.

First sign in. Then click on the tab with your username. Hover over the album you wish to link to and select share.

Some skins (like Chameleon) have their own settings for this, but here is the general solution: Put your album in a subdirectory on your web site. If the skin you are using supports it, jAlbum will automatically add a "parent/up" link.

The short answer is you can't. If a person can see your photo he or she will always be able to copy it. You can however make it harder for people to download your images. Read more here.

Watermarks can be added to the generated images by using jAlbum filters. Some skins (Chameleon, Matrix and Boxer for instance) also have special fields for entering watermarks in their user interfaces, but you get the best flexibility out of manipulating jAlbum filters right away. More information about image filters can be found here.

A lot of things can be set in the jAlbum user interface and on the skin-specific tab (see album settings), but if you don't find a user interface control for what you'd like to adjust, add or change in the final album (font sizes, alignment etc), edit the skin template files instead. Take a look at this tutorial. Always make your changes to the template files and NOT to the generated HTML pages, or you will find yourself having to re-modify them every time you generate an album.

That error is triggered if you install jAlbum 8.2 on top of an earlier jAlbum installation. Make sure you have removed the old installation directory completely before installing jAlbum 8.2 and you will be fine. Simply running the old uninstaller isn't always enough.

The jAlbum application supports all of the most common image formats (JPG, PNG, GIF, BMP, TIFF) and some less common ones (WBMP, PNM, PGM, PBM, PPM). It also has partial (one layer) support for PSD. jAlbum does however not have support for RAW formats.

This problem usually occurs when you recently have changed the password for your jAlbum account. You need to update your "Account profile" within the jAlbum application. From the top menu inside the application, select Tools > Publish/Manage. Select your account, and enter your new password in the password box.