You will receive an email notification when your lab test results are ready. You can log in and view the results on your Quest Results page.
Note: If you are waiting for lab results in California or Pennsylvania, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.
How long does it take to get my lab test results?
As soon as they are available, we'll email you to log in and view the results on your Quest Results page. You can also check the status of your results on the same web page. If you are waiting for lab results in California or Pennsylvania, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.
Note: If you have a result that requires prompt attention, PWNHealth will make 3 attempts to contact you by phone.
Who will have access to my results? Can I share my results?
You will be the only one with access to your lab test results, with the exception of Quest Diagnostics and PWNHealth (including physician and related services performed for you in connection with your purchased testing) and as otherwise noted below. Your results will not be shared with your primary doctor or other providers unless you decide to share your results directly. However, Quest Diagnostics and PWN will disclose your test results if required by law, such as to public health authorities, or as authorized by you.
Will any lab test results that my doctor ordered for me also show up in the Quest Results page?
No. But if you have a MyQuest™ account, you can log in to see the lab test results that your doctor ordered. Alternatively, contact your doctor’s office directly.
How do I know what my results mean? What if I have questions about my results?
Your purchase includes the option to discuss your test results with a PWNHealth physician at no extra cost. However, it is your responsibility to ask your doctor what your test results mean. Quest urges you to share your results with your doctor to make the best decisions for your health.
What if I am interested in speaking with a physician?
Included with your purchase is the opportunity to speak with a PWN physician about any of your lab test results. In some states, the PWN physician will be able to provide treatment for some conditions. If one or more of your results indicates that you need prompt attention or is a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team.
If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday through Friday between 9:00 AM and 5:30 PM EST at 1.855.205.6146.
I never got an email notification for my test results. What do I do now?
Please log in and check your Quest Results page for the status of your results.
You can also contact Customer Service for assistance by clicking this link: Questhealth.com/customer-support.html
I received an email notification that my lab test results are ready to view, but I cannot see them in my Quest Results page. What should I do?
Please contact Customer Service for further assistance by clicking this link: Questhealth.com/customer-support.html
What is the Physician Service Fee?
Your purchase includes a Physician Service Fee. This fee can be seen on the test page, on your order summary page (before checkout), and on your receipt. The Physician Service Fee is the fee that Quest collects from you on behalf of PWN for their services to you. Quest will pass along these fees to PWN. Included in your purchase is the opportunity to speak with a PWN physician to discuss any of your lab test results. In some states, the PWN physician will be able to provide treatment for some conditions. If one or more of your results indicates that you need prompt attention or is a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday through Friday between 9:00 AM and 5:30 PM EST at 1.855.205.6146.
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Tests results are usually accurate, but no test is perfect. A false positive result means your test shows you have a disease or condition, but you don't really have it. A false negative result means your test shows you don't have a disease or condition, but you really do.
In all cases, your doctor should be able to give you a copy of the test results. Talk to the office of the health care provider who ordered the lab tests and explain that you would like to receive a copy of the results.
Sometimes incomplete or out-of-date demographic information gets sent with a lab test order. When this occurs, Quest Diagnostics can't always match a lab test result to your Quest Account, and in such cases, we can't send a lab test result to MyQuest.
When you get a clinical lab test, it's natural to take your results as hard facts. But certain factors can affect the accuracy of the test — like the test manufacturer and what the test is for. Some tests are accurate nearly 100% of the time, while others are well known for being unreliable.
The report, titled The Measurement of Errors in Clinical Laboratories, concluded that 80 to 90% of all diagnoses are made based on laboratory test results and diagnostic (laboratory) errors are reported at a frequency of 0.012 to 0.6% for all diagnostic tests.
Potentially millions of lab mistakes occur each year. A proactive approach can help lower your risk for misdiagnosis. It is estimated that seven to ten million patients receive an inaccurate blood test result annually. Approximately 35,000 labs run high complexity tests.
You can ask for your test results from your GP surgery. They may be able to give you a printed copy of your record or send you a digital version if you need it.
Remember there are many reasons why a healthcare provider will contact you after a medical test. If results are concerning, they may call you or have a receptionist call to schedule an appointment. 15 A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.
Sometimes, the best thing you can do is remind your loved one that you're here for them. Whether they need to talk, cry, or if they just need a hug, you're here to listen and support them.
In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record with your health care providers or in your Labcorp Patient™ portal personal profile.
The following blood tests will take longer: Diabetes blood test (Hba1c) – 1 week. Rheumatoid Arthritis blood test – 1 week. Coeliac blood test (endomyssial antibody) – 2 weeks.
These pending test results are usually for tests with long turnaround times, such as blood cultures or sexually transmitted diseases. The system populates these events into a list that must be reviewed by the end of each shift (Figure 2).
To ensure the accuracy of your lab test results, it's essential to choose a reputable lab, verify the sample collection process, check the testing method, test multiple times, and discuss the results with your doctor.
Stress. “Factors like stress and lack of sleep can affect blood tests, but to a lesser degree,” Dr. Kin said, explaining that infections that affect your inflammation levels are a bigger concern when it comes to inaccurate test results.
Improper or inadequate identification, hemolysis, tubes past their expiration date, inadequate ratio of blood to additive, insufficient volume for testing (QNS), drawing a specimen at the wrong time, contaminated specimen, improper handling, bringing a sample to the lab outside the appropriate time frame.
Although this type of testing may be helpful in screening patients for certain diseases, using the large panel of tests has potentially negative consequences. By definition, a test with a specificity of 95% gives false-positive results in 5% of healthy, normal patients.
However, the accuracy of lab test results can vary, depending on a variety of factors. To ensure the accuracy of your lab test results, it's essential to choose a reputable lab, verify the sample collection process, check the testing method, test multiple times, and discuss the results with your doctor.
These errors commonly include: Samples being shipped in broken or otherwise improper storage containers. Samples which are shipped or stored in improper conditions (e.g. excessive heat, excessive humidity). Samples which arrive at labs lacking necessary patient and/or sample information.
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